
The Student Accounts Office provides a variety of financial services to all students. Direct your questions regarding your school account (i.e. balance, charges) to our office and a friendly Student Account Representative will gladly assist you. All scholarship, emergency loan, and financial aid checks are disbursed through our office.
Yes. The CSUSB Installment Payment Plan (two installment plan) is available to any student classified by CSUSB as a resident of California. A $22.00 non-refundable installment plan processing fee is required. For the Installment Payment Plan details, deadlines, and agreement, please refer to the CSUSB class schedule or come to the Student Accounts Office located in Sierra Hall, Room 119.
All students will have the ability to sign up for Direct Deposit themselves through their My Coyote Student Center. Below is additional information to guide the student to the website link and tutorial instruction regarding this new Direct Deposit feature;
Yes. Refund Request Forms may be submitted to the Student Accounts Office, or the Bursar Office. Refunds are typically processed within 5-7 business days; refunds for check payments can take 4-5 weeks. A $25 processing fee may be assessed.
A student can have a hold on their account due to an outstanding financial obligation, their Financial Aid did not feed to their account, or a Direct Loan or Perkins Loan Entrance/Exit Workshop is required. Contact the Student Accounts Office for specific details.
No. All outstanding fees must be paid in full before the hold can be lifted.
Payments can be made through MyCoyote, at the Bursar's Office located in Sierra Hall, Room 102, or mailed to:
California State University, San Bernardino
5500 University Parkway, SH-119
San Bernardino, CA 92407-2397
NOTE: Payments on student accounts that have been submitted to collections must be made directly to the collection agency.
Due to the newly enacted Return of Title V, all fees are prorated if classes are not dropped before the first day of class.
The TRA97 provides two tax credits, the Hope and the Lifetime Learning Credit. These credits are designed to reduce the amount of out-of-pocket expenses for higher education. The IRS has further information on their web site regarding the requirements to qualify for these credits.
Initial Financial Aid disbursements will occur approximately ten days before classes begin. Checks are mailed out every Monday, Wednesday, and Friday. Direct deposits are made Monday, Wednesday, and Friday for the first two weeks of each new quarter then Wednesday and Friday only thereafter.
The amount of Financial Aid you will receive cannot be given out over the phone due to student confidentiality. This information can only be provided if the student comes in person and presents two forms of identification to the Student Account Office located in Sierra Hall, Room 119.
The check will be delivered in a timely manner, approximately 3-4 days, from the date of mailing provided the student's address is correct.
No. Due to the high volume of Financial Aid checks generated, all checks are either mailed or direct deposited only.
Outstanding amounts owed are deducted from the Financial Aid award prior to the balance being disbursed to the student. Questions regarding the actual amount of the Financial Aid awarded must be directed to the Financial Aid Office.
If the check is not received within two weeks from the date of mailing, the student will need to complete and sign an Affidavit of Lost Check at the Student Accounts Office located in Sierra Hall, Room 119. A reissued check takes approximately 4-5 weeks.
For Complete Financial Aid Information please visit the Financial Aid Website
Emergency loan applications are available for currently enrolled students. You can apply at Student Accounts Office in Sierra Hall Room 119. A student may receive only one emergency loan per academic school year and a 2.0 cumulative GPA is required.
No. Financial Aid is to be used for payment of State University fees and mandatory campus fees. Students should not rely on Financial Aid to pay an Emergency Loan debt.
Please allow 5 working days.
Please refer to your promissory note. You need to make your payment by the "Due On or Before" date.
Borrower Payments
ECSI
181 Montour Run Road
Coraopolis, PA 15108
No. If you received both types of loans, the borrower is required to complete both exit workshops.
The terms and conditions of your loan require you to complete an exit interview before you leave CSU, San Bernardino. For a Perkins loan exit interview call (909) 537-5161 and schedule an appointment. For a Direct or Stafford loan exit interview please see the Financial Aid Office.
No. The borrower must sign for a disbursement check
For Complete Financial Aid Information please visit the Financial Aid Website